Customer Suggestions

As a Fuse user, I'd like to be able to change the timeframe of the Outbox. I'd like to choose an additional 3 days of emails being in there if possible.

As a Fuse user, I would like MFA made available for both Fuse and Attract to increase our data security.

On the Website Forms section of the website it would be helpful to display the submission date along side of the name of those who submitted the form.

As a user I would love to be able to see where we have been compared to where we are. For example the dashboard only shows the last 30 days of each metric. I would love to be able to run reports showing me anywhere from 10 days to 1 year or more. It is rewarding to see the improvement for our agency and staff.

Can we update the Twiiter logo that appears in Fuse emails (when toggled on) to the new X logo?

As a Fuse user who works with AMS360 I would like to be able to have a merge field for policy information from the writing company instead of the carrier.

As a Hawksoft Fuse customer, I would like the option to use the "Writing Carrier" for the Carrier field in Fuse. This field would be most accurate over the "Carrier" and "Program" fields currently available.

As a user, I would like to have one place within Fuse where I can see all of the upcoming campaigns and when they're scheduled to go out within a calendar month or weekly view. It would be easier to see where specific campaigns overlap and it would be beneficial to be able to click on each day to see what communications are going out for which clients and compare if there is any overlap with messages going out.

I would like to see Fuse have the ability in the future to only unsubscribe the account from the campaign they choose to unsubscribe from instead of all Fuse communications like the system is currently set up to do. For example, we have some accounts unsubscribing from the NPS campaign and believe this is more of a marketing campaign versus other emails we might send out regarding policy information. When we go to send them an email having to do with something about the carrier they are with or telling them their renewal is coming up, they won't receive that due to that unsubscribe from the NPS campaign. I view those communications completely different from NPS and would hate to have them not receive those kinds of emails due to simply not wanting to be asked how likely they are to refer us to another individual (NPS campaign).

As a Fuse user, I would like the ability to grab a URL directly from a form, possibly from the preview screen within Fuse, without having to add a button to an email and insert the form to grab the URL