NPS Response Export
W
Wayne Blackwell
User would like the ability to download testimonial responses possibly as a spreadsheet export. Export would need to include the review or testimonial responses, company name and customer names that have left reviews. This would be similar to how we are able to export segments in Fuse.
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D
Donna Chesman - Product Operations
Merged in a post:
The ability to download NPS Dashboard data as a PDF
K
Kendall King
As a Fuse user, it would be nice to have the ability to save the data available from the NPS Dashboard (what's shown on the initial screen and what's shown once you click on the NPS Score) as a PDF. This would help with gathering reports when sharing with the team and higher ups.
Right now, I am having to screenshot the data from the different screens and compile them onto one word doc to share throughout the agency. Having this be accessible in Fuse would be helpful with reporting.
M
Michelle Caron
This would great to review individual staff throughout the year.
W
Wayne Blackwell
Would like to be able to put use the scores and feedback for a banner or poster where I can display the results as an affirmation for our team for a temporary period of time. It would be nice to gather the star images and comments along with the abbreviated name of the responder. I tried copying from our website, but the formatting was subpar and didn’t include the stars - so some reviews only showed a name if no comments were left.
Lucas Jans, VP of Product
Hey Wayne Blackwell - what problem are you trying to solve with this report?